Before submitting an appeal you must first complete the UnitedHealthcare Request for Reconsideration Form. If you have already completed this form and believe further consideration is warranted, submit your appeal in writing to the address on the back of the patient's ID card.
United HealthCare Services, Inc. has contracted with vendors to recover specific overpayments on behalf of itself and any entity controlling, controlled by or under common control with United (Affiliates).
As part of our contractual relationship, we have had the vendors execute Business Associate language in order to be compliant with the privacy regulations issued pursuant to the Health Insurance Portability and Accountability Act of 1996 ("HIPAA") and the Gramm-Leach-Bliley Act ("GLB").
As a result, these vendors understand and have acknowledged that they may receive from or create or receive on behalf of United and/or its affiliates, Protected Health Information under HIPAA and/or non-public personal information, as defined under GLB and implementing regulations, during the performance of their audit and recovery duties on behalf of United HealthCare Services, Inc. These vendors have agreed to abide by the terms of the statutes at issue with regard to the confidentiality of this information.
Electronic Data Interchange (EDI) is an advanced form of electronic business to business communication that instantly links your computer system with those of UnitedHealthcare, other health plans, and government payers.
Today, EDI transactions commonly used in the health care industry include:
Electronic Claims Submission
Claim Status Inquiries
Electronic Remittance Advice (ERA)
Electronic Payments & Statements (EPS)
UnitedHealthcare Online All-Payer Gateway
UnitedHealthcare Online All-Payer Gateway is a seamless, low cost connection from the UnitedHealthcare Online Web site to a leading clearinghouse, where you can upload and submit batch claim files to most of your commercial and government payers.