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Credentialing Turnaround Time

The Credentialing Turnaround Time graph shows the average number of calendar days from the receipt of a completed credentialing application from a health care professional to final credentialing approval. Credentialing includes all of the required elements established by NCQA.  This turnaround time does not include the time it takes from the point the credentialing is approved until the time a contractual agreement is executed.
  
Credentialing

If you have questions about the Scorecard, please email scorecard@uhc.com.

NOTE:
The scope of this reporting is on claims processed on UnitedHealthcare's UNET claims processing platform.  UNET is the largest and most comprehensive claim processing system within UnitedHealthcare.  At this time, this report does not include data on claims processed on the claims systems of recently acquired entities such as PacifiCare, Oxford, MAMSI, or UnitedHealthcare of the River Valley, nor does it include claims data on government programs such as Medicare, Medicaid and SCHIP.